Runny or Blocked Nose
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Runny or Blocked Nose -
Training: Runny or Blocked Nose
Did you know: The nose and sinuses produce mucous which keeps the nose moist, normally this mucous is swept into the throat and swallowed.
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Overview of the disease and cause
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Symptoms of the disease
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Causes of the disease
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When to refer a patient to the pharmacist
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Products to recommend and uses
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Part 6: Lifestyle Choices
Encourage patients to make lifestyle changes for healthy, long-term management of their condition.
Encourage patients to make lifestyle changes for healthy, long-term management of their condition.
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Part 1: C.E.R.E.A.L. Protocol
An overview of the C.E.R.E.A.L. Protocol for excellent customer service.
An overview of the C.E.R.E.A.L. Protocol for excellent customer service.
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Part 2: Conversation and Enquire
Pointers on effective communication to patients with a runny or blocked nose.
Pointers on effective communication to patients with a runny or blocked nose.
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Part 3: Recommend and provide Extra info
Pharmacy, Complementary Medicines, Lifestyle and Referral options.
Pharmacy, Complementary Medicines, Lifestyle and Referral options.
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Complete counselling in an effective way.
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