Members
Members are users of Pharmacy Hive that belong to certain pharmacy across your Pharmacy Hive environment. A member of your account can be a member of one or multiple Pharmacies. They can be assigned different member rights for each pharmacy (i.e. a Pharmacy Administrator of Pharmacy A can also be a Standard Member of Pharmacy B).
The Account Administrator can add and manage members by assigning pharmacies and capabilities in the members area of the account (as pictured below).
A Pharmacy Administrator can add and manage members capabilities in the pharmacy on the Members area of the pharmacy.
Account Administrators
When inviting a new user, you will need to select the account rights for that member- if you want them to be an account administrator select 'Super Admin', to have the ability to create Pharmacies select 'Pharmacy Creator'. If you do not want them to be a Super Admin or create pharmacies, select 'Member'.
There are two key buttons for you to note when adding members. These are highlighted in the below graphic.
First, you can add members by clicking the “Invite Members” button. Click the arrow on the right-hand side to upload via CSV File.
Secondly, there is an information icon next to the “Account Rights” button. Hover over this for a quick guide to what account permissions mean.
Member Types
There are 4 types of members (and their “assigned title” on the Members List) to be used across your Pharmacy Hive environment:
Account Administrator (“Super Admin”) Account Administrator can control and adjust the account settings. Account Administrator can invite members and assign member types. They have the rights to control components in the account and pharmacies across the entire account. They can see everything in the account.
Administrator (“Pharmacy Admin”) Pharmacy Administrator can control the settings of their assigned Pharmacy(s). They can create content and assign permissions to files and folders for other members to access. They can invite people to be members of their Pharmacy(s) and assign manage member’s type for the Pharmacy.
Standard Member (“Can Contribute”) These members can create content by uploading files into a Pharmacy. They can create new Notes, Discussions, Events and Tasks. The can comment and reply to discussions.
Basic Member (“Read Only”) These members have basic access to the Pharmacy. They cannot create content. However, they can participate in the collaboration functionality of the Pharmacy, e.g. comment on a File. They can view Discussions but are not able to reply to them. They can download existing content but are unable to upload anything.
Pharmacy Administrators
If you are a pharmacy member (i.e. not an administrator of a multi-site), this is how you manage the members of your pharmacy. You will need Administrator access to manage members.
NOTE: If your staff list was uploaded via CSV, you will be issued a list of usernames and password via the pharmacy hive admin team.
To add or manage members, navigate to the settings cog, and click “Members.”
To invite new members, click the “invite members” tab.
When you select a user, you will see what rights they have in your pharmacy. Hover over int ( i ) icon for quick reference as to what each member level means.
Pending invites will sit under this tab. You can go in here to re-send invitations to members.
Member Types
Each Pharmacy has 3 member types:
Administrator (“Pharmacy Admin”) Pharmacy admins can control the settings of the Pharmacy. They can create content and assign permissions to QCPP and folders for other members to access. They can invite people to be members of the Pharmacy and assign manage member’s type for the Pharmacy. (e.g. Owner, managing partners, retail managers, dispensary managers, HR/administrator roles.)
Standard (“Can Contribute”) These members can create content and assign permissions to QCPP and folders for other members to access. They can invite people to be members of their Pharmacy(s) and assign manage member’s type for the Pharmacy. (e.g. Pharmacists, maybe some dispensary staff and pharmacy assistants.)
Basic (“Read Only”) These members have read-only access to the Pharmacy. They cannot create content. However, they can participate in the collaboration functionality of the Pharmacy. (e.g. pharmacy assistants, dispensary assistants, delivery drivers, locums.)
