Tags
Content and users are two key components of Pharmacy Hive. One can organise both components using tags to quickly search content (tags) or activate a group of people (user tags).
To make it easy for you to know the difference, here are three sections to help you explore these functions:
How to Use Tags in Content
How to use User Tags with Members
Who Can Apply Tags & User Tags?
How to Use Tags in Content?
Tags can be used in the content within Pharmacy Hive. The content includes:
QCPP
Hives
Buzz
Activities
Tasks
The Pharmacy Hive search functionality is a powerful tool allowing an account-wide search for content including keywords or tags. Tags make it easy to organise content to look across related items quickly using search.
User Tags are used for Members at an Account Level. Applying User Tags to members provides a way to group users (e.g., by location/pharmacy/roles, etc.) based on your business needs. Some clients use User Tags to quickly add a specific group of members to the comment section of a piece of content, invitation for events, or event adding to a new group. The possibilities are endless.
How to use Tags across each content type in Pharmacy Hive?
Tags can be used across content types - QCPP, Hives, Buzz, Activities and Tasks.
QCPP
In QCPP, you will find the tag on the file itself. Open the QCPP area of the Pharmacy and choose an existing File. In the preview view, navigate to the top right to find the Tags icon. All members of a Pharmacy will be able to see tags.
Tags can be applied to the QCPP file here by Pharmacy Admins or Standard members. Here’s how:
Click the tags tab
Click into the text tab
Enter a tag, e.g. ‘pharmacists’
Press enter to create the tag
Once you have selected ‘update’ the tag will be searchable.
Hives
Similarly to QCPP, a tag can be used on an individual Hive. Open the Hive area of the Pharmacy and choose an existing Hive. In the Hive’s view, navigate to the top right to find the Tags icon. All members of a Pharmacy will be able to see tags.
Tags can be applied to the Hive here by Admins or Standard members. Also, this can be done when creating a new Hive. Here’s how:
Click the tags tab
Enter a tag, e.g. ‘pharmacists’
Click Enter to create the content tag
Buzz
Similarly to the other content types, a tag can be used on an individual Buzz. Open the Buzz area of the Pharmacy and choose an existing Buzz. In the Buzz view, navigate to the bottom of the Buzz to find the Tags icon. All members of a Pharmacy will be able to see tags.
Tags can be applied to the Buzz here by Admins or Standard members. Also, this can be done when creating a new Buzz. Here’s how:
When creating a Buzz or Adding a Reply, click the tags tab at the bottom of the Buzz
Click into the tags area and enter a tag, e.g. ‘pharmacists’
Activities
Similarly to the other content types, a tag can be used on an individual Activity. Open the Activity area of the Pharmacy and choose an existing event. In the activities view, navigate to the bottom of the activity to find the Tags icon. All members of a Pharmacy will be able to see tags.
Tags can be applied to the Activity here by Admins or Standard Members. Also, this can be done when creating a new Activity. Here’s how:
Click Edit into the title of the Activity
Click the Tags tab to the right of the Activity
Enter a tag, e.g. ‘pharmacists’
Click Update
Tasks
Similarly to the other content types, a tag can be used on an individual Task. Open the Task area of the Pharmacy and choose an existing Task. In the Task’s view, navigate to the bottom of the task to find the Tags icon. All members of a Pharmacy (i.e. Admins and Standard Members) will be able to see tags.
Tags can be applied to the task here by Admins or Standard members. Also, this can be done when creating a new Task. Here’s how:
Click Edit in the top right corner of the Task
Click the Tags tab at the bottom of the Task
Click on the pencil icon
Enter a tag, e.g. ‘pharmacists’
Click Update
How to use Search with Tags?
Once content has been tagged, all Pharmacy Members can search for that Tag name in the Pharmacy Hive search bar as shown below to get the results across the pharmacy/pharmacies they are members of. Simply navigate to the eyeglass icon at the top of the screen and enter in the tag you’d like to find as shown below to see what content it’s been applied to.
Search view:
How to use User Tags with Members?
Applying User Tags to members provides a way to group users (e.g. by location/group/roles, etc.) based on your organisational needs. Some clients use User Tags to quickly add a specific group of members into the comment section of a piece of content, invitation for activities or activity adding to a new pharmacy. The possibilities are endless.
At present, Pharmacy Administrators will not be able to use this @mentions User Tag functionality. You can apply user tags to members by contacting us hello@pharmacyhive.au.
