How to manage members

Managing group members can be done by administrators.

This article will explain;

  • How to view members

  • How to invite members

  • How to update member rights

  • How to remove members

  • How to update a pending invite


How to view members

A display of members can be viewed by clicking the member icon on the right side of the pharmacy navigation bar. This view is accessible for all members of a pharmacy unless it’s restricted in the settings.

Administrators can also view the members in the settings where the members are managed.

Either click “manage members” button on the members view (as displayed above) or follow the steps below to view the members in the settings tab:

  1. Click the cog icon on the right side of the navigation bar to navigate to settings

  2. Select “members” from the settings menu on the left side

  3. Select “Existing members” tab to view the list of existing group members

  4. Select “Pending invites” tab to view the list of invitations

  5. Click the “Export Members” button to download a CSV file of members


How to invite members to a pharmacy

Inviting members to a pharmacy can be done in the settings tab. To invite members to a pharmacy;

  1. Navigate to the members section in the settings tab as instructed above

  2. Click the “Invite Members” button to open the invitation panel

  3. Type in the email address of the person you want to invite

  4. Or click the “add people from…” button to select from the existing members in the account (say from another store)

  5. Set the pharmacy rights for the member you’re inviting

  6. If you would like, click “Edit message” button to change the invite message

  7. Switch on the temporary access toggle if you wish the member’s access to automatically expire after a chosen period of time

  8. Switch on the reminder toggle to resend the invite after 3 days if it is not accepted yet

  9. Click “Invite” button when you are done


How to update member rights

Pharmacy rights of a member is not permanent once set, which means administrators can update the rights of a member at any given time.

To update the rights of a member;

  1. Navigate to the members section in the settings tab

  2. Select a member to view the details

  3. Set new rights for the member you chose

  4. Click the “update” button to finish


How to remove members

Members can be removed from the pharmacy by an administrator at any given time. 

To remove a member;

  1. Navigate to the members section in the settings tab

  2. Select a member to view the details

  3. Click the 3 dot icon to display the options

  4. Click the “remove member” button which will immediately remove the member from the Pharmacy


How to update a pending invite

To update a pending member invite;

  1. Navigate to the members section in the settings tab

  2. Choose the “pending invites” tab to view a list of pending invites

  3. Select a pending invite to view the details

  4. Change rights for the invitee

  5. Copy the provided link and email the link to them if the invitee has any problems with the invite

  6. Or click the “resend invite” button to resend the invite

  7. Click the “update” button when you are finished

  8. Click the 3 dot icon on the top right corner and select “remove invitation” to immediately remove the pending invite

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Permissions

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Temporary Members