Induction Template

FAQ

This guide provides step-by-step instructions on how to use the induction template provided in Pharmacy Hive to onboard new hires effectively.


Overview of the Induction Template

The induction template is designed to streamline the onboarding process by breaking down tasks into manageable segments. Instead of overwhelming new hires with all policies on their first day, tasks are sequenced over several weeks, such as:

  • Day One: Basic Admin Tasks

  • Week One: Admin-Only

  • Week One: Policies

  • Week Two: Policies

  • Week Three: Policies

  • Week 4: Dispensary Policies

  • Week 4: Pharmacist Policies

This structure promotes better engagement and understanding of policies.


Step 1: Preparing the Template

Linking Policies from Your QCPP Manual

  1. Open the induction template in Pharmacy Hive.

  2. Locate a policy task (e.g., "Drug and Alcohol Policy").

  3. Click the Attachments button on the right-hand side.

  4. Select Add Attachment and upload the relevant policy from your QCPP manual.

    • Use the search bar or follow your manual’s nomenclature to find the correct file.

  5. Repeat this process for all policy tasks in the template.

Note: Linking your own policies ensures the template is tailored to your pharmacy’s requirements.


Step 2: Duplicating the Template for a New Hire

  1. Navigate to the Category section of the template.

  2. Click the ellipsis (three dots) next to the category name.

  3. Select Copy to duplicate the entire template.

  4. Rename the duplicated template to reflect the new hire’s name (e.g., "John’s Induction").

    • Click the ellipsis, choose Edit, and update the name.

Tip: Allow a few moments for the data and links to fully transfer.


Step 3: Customizing the Template

Removing Irrelevant Policies

  1. Expand the duplicated category.

  2. Identify any tasks not applicable to the new hire:

    • For a pharmacist: Delete "Dispensary" policies.

    • For a dispensary assistant: Delete "Pharmacist-only" policies.

  3. Click on the task and select Delete to remove it.


Step 4: Assigning Tasks to the New Hire

  1. Expand the relevant sections (e.g., "Facilities Tour," "Week One Admin").

  2. Tick the checkboxes next to the tasks to select them.

  3. Click Assign and select the new hire’s name from the user list.

    • Tasks will display the assigned user’s name once allocated.

Setting Due Dates

  1. For main tasks (e.g., "Facilities Tour - Day One"), click Edit.

  2. Set the due date according to the hire’s start date:

    • Example: If the hire starts on Thursday, set the due date to that Thursday.

  3. Assign the task to the user if not already done, and click Update.


Step 5: Monitoring Progress

  1. Use the template’s dashboard to track completion status for each task.

  2. Follow up with the new hire on incomplete tasks to ensure all items are covered within the designated timeframe.


By following this guide, you can effectively onboard new team members using the Pharmacy Hive induction template, ensuring a smooth and comprehensive orientation process.

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