Chapter 2: Counselling
Your recommendations should include what you consider to be the best, complete health solution for the patient’s condition.
Explain the complete health solution for their condition, informing the patient why you are recommending each product and lifestyle option - let the patient decide if they want the whole, best health solution or just a part of it.
Pharmacy Medicines
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Decongestant to ‘dry up’ a runny nose - Pharmacist-Only
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Decongestant to ‘dry up’ a runny nose - Pharmacy-Only
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Decongestant in nasal sprays and drops - Pharmacy-Only
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Antihistamine causing drowsiness
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Nasal spray and drops
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Pain relief
Complementary Medicines
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Boosts the immune system and may decrease the severity of symptoms of mild upper respiratory tract infections.
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Helps maintain healthy immune system function.
Lifestyle Choices
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Avoid spreading the virus
Follow good hygiene practices
Keep hydrated
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Avoid allergy triggers
Other Health Professionals
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Referral to a doctor is required if there is the possibility of:
A secondary bacterial infection
Influenza (flu)
COVID