Recognising diarrhoea symptoms 

Diarrhoea usually begins quickly in someone who felt well the day before. 

Ask how often they are passing stools, what the stools look like and whether they have vomiting, pain or signs of dehydration. 

1. loose or watery stools 

4. tummy cramps 

Typical symptoms

A customer with diarrhoea may describe:  

2. three or more loose stools in a day 

5. wind and bloating 

3. nausea or vomiting  

6. feeling generally rundown

Acute

< 14 days, usually 2 - 4 days  

How long has it lasted?  

How long the diarrhoea has been present is important.  

Persistent

14 days to 4 weeks  

Chronic

4 weeks or longer   

Anything beyond the acute range needs pharmacist assessment. 


Signs of mild dehydration  

Mild dehydration may cause:  

  • tiredness  

  • loss of appetite  

  • feeling sick  

  • light-headedness 

Signs of moderate dehydration

Refer the customer to the pharmacist if they have:  

  • a dry mouth  

  • sunken eyes  

  • much less urine than usual  

  • strong thirst  

  • skin that stays pinched when released  

Any sign of dehydration in a baby, young child or older customer also needs pharmacist assessment. 

Symptoms that need a closer look  

Refer the customer to the pharmacist if they report:  

  • blood or mucus in the stool 

  • severe tummy pain or pain in the back passage  

  • fever 

  • severe vomiting or inability to keep fluids down 

  • unplanned weight loss 

  • diarrhoea alternating with constipation  

  • diarrhoea first thing in the morning or waking them at night 

  • pale, oily stools that float or are hard to flush 

  • recent tropical or subtropical travel 

  • a long-term change in bowel habit, especially in someone over 50 

Remember

Most acute diarrhoea settles in 2 to 4 days.  

The most important things to check are how long it has lasted, whether the customer can keep fluids down, and whether there are signs of dehydration or other warning signs.